These Terms and Conditions govern your use of the website https://mediizoconcern.com/ and the services provided by Mediizo Concern (“Mediizo”, “we”, “our”, or “us”). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

1. Use of the Website

The website is intended to provide access to medicines, medical equipment, and healthcare-related products. By using this website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or legal guardian.

  • You will provide accurate, current, and complete information when placing orders or creating an account.

  • You will not use the website for any unlawful or unauthorized purpose.

We reserve the right to refuse service, terminate accounts, or cancel orders if we suspect misuse or violation of these terms.

2. Product Information and Availability

Mediizo strives to ensure that all product descriptions, pricing, and availability information are accurate. However:

  • Product images are for illustrative purposes only.

  • Prices may change without prior notice.

  • Certain medicines or devices may require a valid prescription.

  • Product availability is subject to stock and supplier conditions.

We reserve the right to modify or discontinue any product without prior notice.

3. Orders and Payments

All orders placed through the website are subject to confirmation and acceptance.

  • Orders are confirmed only after successful payment verification or confirmation by our team.

  • We reserve the right to cancel any order due to pricing errors, stock issues, or suspected fraudulent activity.

  • Payment information must be accurate and authorized by the account holder.

Mediizo is not responsible for delays caused by incorrect payment details or third-party payment gateway issues.

4. Delivery Policy

Delivery timelines may vary depending on location and product availability.

  • Delivery charges may apply based on order value and delivery location.

  • Customers must provide accurate delivery details.

  • Mediizo is not responsible for delays caused by incorrect addresses, natural events, or circumstances beyond our control.

Risk of loss or damage to products passes to the customer upon successful delivery.

5. Prescription Medicines

Certain medicines may require a valid prescription from a licensed healthcare professional.

  • Customers are responsible for uploading or providing authentic prescriptions when required.

  • Mediizo reserves the right to verify prescriptions before processing orders.

  • Orders for prescription-only medicines may be cancelled if proper documentation is not provided.

6. Returns and Refunds

Due to the sensitive nature of healthcare products:

  • Medicines and certain medical devices may not be eligible for return once delivered.

  • Returns may be accepted only in cases of damaged, defective, or incorrect products.

  • Refunds, if approved, will be processed through the original payment method within a reasonable timeframe.

Customers must report issues within a specified period after delivery.

7. Intellectual Property

All content on the website, including text, graphics, logos, images, and software, is the property of Mediizo or its licensors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

Mediizo provides products and services on an “as available” basis.

  • We do not guarantee uninterrupted or error-free operation of the website.

  • Mediizo is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Customers are advised to consult licensed healthcare professionals before using any medicine or medical device.

9. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Nepal. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Nepal.

11. Contact Information

For questions regarding these Terms and Conditions, please contact:

Mediizo Concern
Rajbiraj-01, Saptari, Nepal
Phone: 9842958050
WhatsApp: 9819973710
Email: mediizoconcern@gmail.com
Website: https://mediizoconcern.com/