Mediizo Concern (“Mediizo”, “we”, “our”, or “us”) operates the website https://mediizoconcern.com/ and is committed to protecting the privacy and personal information of our customers, users, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Billing details

  • Order history

Account Information

  • Login credentials

  • Profile details

  • Saved preferences

Payment Information

Payment details are processed securely through authorized payment gateways. We do not store complete card or banking information on our servers.

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use the collected information to:

  • Process and deliver orders for medicines, medical equipment, and devices

  • Provide customer support and respond to inquiries

  • Send order confirmations and service updates

  • Improve website functionality and user experience

  • Maintain security and prevent fraud

  • Comply with applicable laws and regulations in Nepal

3. Sharing of Information

Mediizo does not sell, rent, or trade your personal information. We may share information only in the following circumstances:

  • With delivery partners to fulfill orders

  • With payment service providers for secure transaction processing

  • With service providers who assist in operating our website

  • When required by law, regulation, or legal process

All third-party partners are required to protect your information and use it only for authorized purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and remember preferences. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data, subject to legal obligations

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. Mediizo is not responsible for the privacy practices or content of those external sites. Users are encouraged to review the privacy policies of any third-party websites they visit.

8. Children’s Privacy

Mediizo does not knowingly collect personal information from children without parental or guardian consent. If we become aware that such information has been collected, we will take appropriate steps to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised effective date.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Mediizo Concern
Rajbiraj-01, Saptari, Nepal
Phone: 9842958050
WhatsApp: 9819973710
Email: mediizoconcern@gmail.com
Website: https://mediizoconcern.com/